Privacy Policy

1. Introduction

Cambridge Self Storage is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 2020.

 

This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us, including through our website.

2. What information we collect

We may collect personal information including:-

  • Your name
  • Phone number
  • Email address
  • Address (if provided)
  • Any other information you choose to share with us

 

If you become a customer, we may also collect additional information required to manage your storage agreement, including billing and contact details.

3. How we collect your information

We collect personal information when you:

  • Contact us by phone, email, or enquiry form
  • Request a quote or make a booking
  • Enter into a storage agreement with us
  • Communicate with us in any other way

 

We will only collect information that is necessary for providing our services or responding to your enquiry.

4. How we use your information

We use your personal information to:-

  • Respond to enquiries and provide quotes
  • Manage bookings and storage agreements
  • Communicate with you about your storage
  • Provide customer support
  • Improve our services and website

 

We will only use your information for the purposes for which it was collected, or for closely related purposes.

5. How we store and protect your information

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

 

Information submitted through our website is stored securely and may be emailed directly to our administration team so we can respond promptly.

6. Sharing your information

We do not sell or rent your personal information.

 

We may share your information with trusted third parties where necessary to provide our services, including:-

  • Payment providers
  • Website or IT service providers
  • Local moving companies, if requested by you

 

We may also disclose your information where required by law or to comply with legal obligations.

If any information is transferred outside New Zealand, we will take reasonable steps to ensure it is protected in a way that is consistent with New Zealand privacy laws.

7. Cookies and website data

Our website may use cookies or analytics tools to understand how visitors use the site and to improve performance.

 

This information is collected in a general, non-identifiable way and is used to help us improve the user experience.

8. Accessing or correcting your information

You have the right to request access to the personal information we hold about you and to request correction if it is inaccurate.

 

We will respond to such requests in accordance with the Privacy Act 2020.

9. Contact detail

If you have any questions about this Privacy Policy or how your information is handled, please contact:-

 

Cambridge Self Storage

9 Carters Crescent

Cambridge 3434

Phone:- 07 827 9143

Email:- admin@cambridgeselfstorage.co.nz

10. Updates to this policy

We may update this Privacy Policy from time to time. Any updates will be published on our website.